Refund Policy
Our refund policy ensures transparency and fairness to all customers.
1. Donation Pickup
The $25 reservation fee is non-refundable once the service is scheduled. You may reschedule your pickup free of charge up to 12 hours before your appointment.
2. Junk Removal
Recycling fees of $10 per item are non-refundable once items are collected.
3. Logistics Services
Custom logistics quotes and payments are final once accepted. Contact us immediately for any scheduling changes.
4. Missed Appointments
If no one is present during the scheduled time, additional charges may apply for rescheduling.
5. Contact for Issues
To discuss a refund eligibility, contact us at:
📧 [your email]
📞 [your phone number]